Help & support

Couples get a light portal on every inquiry — contact info, ceremony and rehearsal location, date and time, and The Story of You. In your studio you track the lead, set statuses manually, and prep pricing and contracts. When you open Wedding Suite, the portal expands to Vow Workshop, ceremony element browser, VIP list, ceremony collaboration, contracts, payments (including payment-only links), plus guest, VIP, and vendor portals and day-of tools.

One credit opens Wedding Suite for one wedding — the full couple portal (Vow Workshop, ceremony browser and collaboration, VIP list, contracts, payments with payment-only links), guest/VIP/vendor portals, and day-of mode for that event.

Whenever you want the full couple portal and ceremony tools live: on every inquiry, after you review a lead, when the couple books, or never — you can stay on free lead tracking as long as you like.

No. Lead tracking and the light couple portal cost nothing. You only buy credits when you need Wedding Suite for additional weddings beyond your signup bonus.

Paste messy text — old ceremony scripts, reusable elements, or VIP lists. The system suggests structure; you review and edit before it affects procession, seating, or portals.

No. Using AI is never required. Polish, romanticize, lengthen, and shorten are always available on each partner's draft — couples choose whether to tap them.

Download an offline backup before the ceremony. Day-of Mode is built for venues with weak Wi‑Fi or no signal.

No. You Had Me At I Do covers procession, reserved ceremony seating, VIPs, vendors, and altar positions — not full reception table assignments.