Terms of Service

These Terms limit our liability as described below. They are provided for operational use and are not a substitute for advice from your attorney.

1. Agreement

These Terms of Service ("Terms") govern access to and use of You Had Me At I Do Studio, websites, client and vendor portals, and related services (collectively, the "Service") operated by You Had Me At I Do ("Company," "we," "us," or "our"). By creating an account, purchasing credits, accessing a studio workspace, or otherwise using the Service, you agree to these Terms and our Privacy Policy.

If you use the Service on behalf of a business, you represent that you have authority to bind that business. "You" and "your" refer to the individual or business using the Service.

2. The Service

You Had Me At I Do Studio is wedding-business software for professionals such as officiants, DJs, planners, and related vendors. Features may include inquiry and folio management, ceremony and music planning tools, contracts, payments, messaging, portals for couples and vendors, and day-of reference views.

We may add, change, or discontinue features at any time. The Service is a business tool only. It is not legal advice, and it does not replace your professional judgment, your contracts with clients, or compliance with marriage-license and officiant laws in your jurisdiction.

3. Accounts and eligibility

You must be at least 18 years old and able to form a binding contract. You are responsible for safeguarding login credentials and for all activity under your account. Notify us promptly at the contact email below if you suspect unauthorized access.

You agree to provide accurate account and billing information and to keep it current.

4. Acceptable use

You may use the Service only for lawful wedding and event-business purposes. You may not: (a) violate any law or third-party rights; (b) upload malware or attempt to disrupt, probe, or reverse engineer the Service; (c) resell or sublicense the Service except as expressly permitted; (d) use the Service to send spam or unlawful communications; or (e) store or transmit content you do not have rights to use.

You are solely responsible for content you and your team enter into the Service, including scripts, contracts, client data, and messages sent to couples, vendors, and guests.

5. Credits, fees, and payments

Certain features require Wedding Suite credits or other paid items. Prices and credit rules are shown at purchase. Unless stated otherwise at checkout or in our Refund Policy (https://youhadmeatido.app/refund-policy/), fees are non-refundable once credits are consumed or activations are applied. Credits are tied to your account and are not transferable to unrelated accounts without our written consent.

Payment processing may be handled by third parties such as Stripe or WooCommerce. Your use of those services may be subject to their terms.

6. Your data and client data

Our Privacy Policy (https://youhadmeatido.app/privacy-policy/) describes how we handle account and usage data. You retain ownership of content you submit. You grant us a limited license to host, process, back up, and display that content solely to operate and improve the Service.

If you collect personal information from couples, vendors, or guests through the Service, you are responsible for providing appropriate notices and obtaining required consents under applicable privacy laws.

7. Intellectual property

The Service, including software, design, trademarks, and documentation, is owned by You Had Me At I Do or its licensors and is protected by intellectual-property laws. These Terms do not grant you any ownership in the Service—only a limited, non-exclusive, non-transferable right to use it while your account is in good standing.

8. Third-party services

The Service may integrate with or link to third-party services (for example payment processors, email delivery, music search APIs, or AI assistants). We do not control and are not responsible for third-party services. Your use of them is at your own risk and subject to their terms.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or accurate; that wedding-day tools will function in every venue or network condition; or that stored data will never be lost. You are responsible for maintaining your own backups and contingency plans for live events.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER THE COMPANY NOR ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

WITHOUT LIMITING THE FOREGOING, WE ARE NOT LIABLE FOR WEDDING-DAY OUTCOMES, MISSED CUES, INCORRECT SCRIPTS OR TIMELINES, PAYMENT DISPUTES BETWEEN YOU AND YOUR CLIENTS, OFFICIANT LICENSING ISSUES, OR RELIANCE ON AI-GENERATED OR USER-ENTERED CONTENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE AMOUNT YOU PAID TO US FOR THE WEDDING SUITE CREDIT (IF ANY) USED TO ACTIVATE WEDDING SUITE FOR THE WEDDING OR EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless You Had Me At I Do and its owners, officers, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) content you submit; (c) your services to clients or third parties; or (d) your violation of these Terms or applicable law.

12. Suspension and termination

We may suspend or terminate access to the Service if you breach these Terms, if required by law, or to protect the Service or other users. You may stop using the Service at any time. Provisions that by their nature should survive termination (including payment obligations accrued, intellectual property, disclaimers, limitation of liability, and indemnification) will survive.

13. Changes

We may update these Terms from time to time. When we do, we will revise the "Last updated" date below and, where appropriate, provide additional notice. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law rules. Except where prohibited, you agree that exclusive jurisdiction for disputes relating to the Service or these Terms shall be in the state or federal courts located in Florida, and you consent to personal jurisdiction there.

Before filing a claim, you agree to contact us and attempt in good faith to resolve the dispute informally.

15. General

These Terms, together with the Privacy Policy and any order or checkout terms presented at purchase, are the entire agreement regarding the Service. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

16. Contact

Questions about these Terms: support@youhadmeatido.app

Last updated: July 28, 2026